Privacy Policy

This Privacy Policy explains how we use any personal information we collect about you when you contact us (e.g. by email or when you visit our website). Where we ask you to provide us with any information by which you can be identified, we will only use this information in accordance with this privacy statement and in line with the General Data Protection Regulation (GDPR) 2018.

What information do we collect about you and how do we use it?

We may collect information about you to process an information request or fulfil any contract we have with you. For example, when you fill in the online form to “Contact us”, you provide us with your name and contact details, and we use this to respond to your request. 

We also use information collected from your website visits to develop our services, personalise your future visits and to improve the experience we provide to our online users. For example, information like the browser and device you are using help us to maintain a usable and accessible website for all our audiences.

How do we store your information and how long do we keep it?

We will always hold your information securely (e.g. through password protected computers) and all electronic data will only ever be accessible to authorised individuals. We will not keep your information for longer than necessary. We keep financial information for seven years due to legal requirements and we delete all other personal information from our data information systems if we have had no contact with you for three years.

Sharing your information with other organisations

The Change Initiative will never sell your information to any third party. We will only share your information with third parties where we have a legal duty to do so or to provide you with a service you have asked for.

Other websites

Our privacy policy does not apply to other websites to which our website has links. Our website may contain links to other websites not run by The Change Initiative. This privacy policy only applies to The Change Initiative website so when you link to other websites, you should read their respective privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 7 August 2022.

Your rights

Data protection regulations give you clear rights over how your data is used by us. You can find out more details about your rights by visiting the Information Commissioner’s Office website’s section on individual rights. 

You also have the right to report concerns or complain about our handling of your data to the Information Commissioner’s Office. Details of how to do this can be found on its website.